Issuing of new business, underwriting and updating of policies.

• Distribute received requests for new business & general amendments.
• Analyse data received and assess risks.
• Issuing of quotes as per insurer’s mandate (determine rates/premiums).
• Apply underwriting rules as per each insurer’s mandate.
• Issue new policy or update existing policies as per request.
• Compare quote/request with actual system.
• Verify correctness of transaction.
• Correspond with broker/assistant.
• Send confirmation of updates.
• Send updates policies to insurers.
• Sending of cancellation letter to client.

Ensure a profitable portfolio by applying midterm adjustments.

• Attend monthly mid-term adjustment committee meetings.
• Analyse data (premium vs loss ration/multi claimants), and assess risk.
• Determine additional underwriting per policy.
• Correspond adjustments with brokers.
• Apply additional underwriting on policies where necessary.
• Send correspondence to the insured regarding mid-term adjustments done.
• Ensure thorough record keeping.

Renewals.

• Attend monthly renewal committee meetings.
• Analyse data (premium vs loss ration/multi claimants), and assess risks.
• Determine additional underwriting per policy where necessary.
• Apply renewal terms to renewal policies.
• Record keeping.

General administration.

• Issuing of credit note/debit note/ request for EFT.
• Send correspondence regarding outstanding annual premiums/pro rata premiums.
• Cancellation of policies/endorsements when payment of outstanding annual premiums/pro rata premiums are not received.
• Send credit note, etc. to finance department.
• Send notification of unmet premium to client/broker/assistants.
• Receive correspondence regarding cash payments.
• Send notification of cash payment to finance department for processing
• Handling of enquiries.
• Do ad hoc functions as required, and filing of all relevant documentation.

Requirements

• Experience:  2 years’ experience in a short-term insurance environment
• Qualification: National Senior Certificate. Candidates with FAIS, RE5 or relevant insurance qualification will receive preference.