Purpose of the position:

• Building claims consultant, with the ability to act as a desktop investigator on building related claims

Responsibilities:

• Capturing, processing, scrutinising assessment reports, and finalising, or rejecting, building claims
• Dealing with client queries and complaints in a professional manner and in alignment with our company values
• Complying to company’s claims and business processes
• Work closely with assessor and service provider and managing their KPI’s
• Preparing reports as required (Excel, Word, and PowerPoint efficient)
• Meeting own key performance indicators (KPI’s)

Requirements:

• Fluent in English and Afrikaans
• Matric (essential)
• At least 3 years short term insurance experience
• At least 3 years building claims experience
• Building related qualification would be advantageous
• Understanding of building regulations, statutory regulations and Sectional Title Acts would be advantageous
• Solid understanding of King Price’s claim’s philosophy and its application
• Supplier management would be advantageous
• Understanding final costings would be advantageous
• Ability to adapt to new systems and processes

Skills and Attributes:

• Live the King Price values
• Excellent attention to detail and quality oriented, team player & service driven
• Very strong administration, technical and industry knowledge
• Enthusiastic and passionate about the job and the company
• Good judgment and problem-solving skills, target driven with the ability to take initiative
• Must be able to work well under pressure
• Good interpersonal and communication skills
• Well organized, punctual and excellent time management skills
• Work well in a team and individually
• Ability to work well under pressure