Job Description

• At RCL FOODS, we are driven by a purpose that goes beyond business. Our commitment to “We grow what matters” reflects our dedication to nourishing lives, communities, and the future. As a leading player in the Food Manufacturing industry, we pride ourselves on delivering high-quality products and making a positive impact. As we continue to grow, we are seeking a talented and motivated individual to join our team as a Credit Controller within our Group Services operating unit.

The purpose of this role is to:

• To facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met.
• To manage overdue accounts, reduce the Company’s risk and minimise

Minimum Requirements

• Relevant Finance Diploma or Degree
• At least 3 years’ experience in a credit and logistics environment
• Relevant Credit Management or Finance Qualification
• 3 years debtors background preference to FMCG
• Wholesale and Ok Franchise will be and added advantage
• Great Excel skills in Pivots and VLOOKUP’s

Duties & Responsibilities
Credit Control

• Generate and dispatch invoices or PoD’s on time to enable payment.
• Receive remittance advices from customers and allocate appropriately.
• Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
• Clear all allocated cash in the General Ledger.
• Prepare stock tolerance journals accurately, matching all debits and credits on the  ERP system.
• Prepare General Ledger accounts for authorisation and release before statements are run.
• Run statements on the ERP system prior to agreed monthly deadlines and distribute to customers.

Customer Administration

• Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined limits.
• Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
• Report on all transactions on 60 days plus to the Credit Supervisor.
• Process ‘stop supply’ instructions on the ERP system where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing

• Investigate pricing claims on SAP, print invoices and review deals on the system.
• Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute within the department.
• Schedule the claim on the ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
• Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
• Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
• Ensure stock claims are tracked on the ERP system and that queries are finalised.
• Manage invalid claims by providing the necessary proof or backup documents to the customer.

Teamwork and Self-Management
Customer Administration

• Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined limits.
• Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
• Report on all transactions on 60 days plus to the Credit Supervisor.
• Process ‘stop supply’ instructions on the ERP system where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing

• Investigate pricing claims on SAP, print invoices and review deals on the system.
• Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute within the department.
• Schedule the claim on the ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
• Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
• Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
• Ensure stock claims are tracked on the ERP system and that queries are finalised.
• Manage invalid claims by providing the necessary proof or backup documents to the customer.

Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self- development.