Minimum Requirements: 

• Grade 12
• National Diploma or bachelor’s degree in Labour Relations, Industrial Relations, Human Resources Management, or Employment Law
• Computer literacy (MS Office: Word, Excel, PowerPoint, Outlook)
• Strong interest in employment law, workplace conflict management, and collective bargaining.
• Good communication and interpersonal skills.

Primary Function: 

• Provide administrative and research support to the Labour Relations Unit, gaining exposure to employee relations, disciplinary hearings, grievance handling, and CCMA/Bargaining Council processes.

Key Responsibilities: 

• Assist with scheduling and minute-taking in grievance and disciplinary hearings.
• Maintain and update labour relations case files and databases.
• Research relevant labour legislation and case law.
• Support in drafting notices, reports, and correspondence.
• Provide administrative support in CCMA / Bargaining Council matters and union engagements.
• Assist in the preparation of training and awareness sessions for staff on HR and labour relations policies.
• File disciplinary and grievance documentation accurately and timely.
• Provide well-prepared minutes/reports within 48 hours of hearings.
• Maintain an updated Labour relations database.
• Support during CCMA/Bargaining Council cases/hearings with proper documentation and notes.
• Conduct and present at least one research brief per quarter on emerging labour law trends.
• Provide positive feedback from Labour Relations Officer/Manager on reliability and professionalism.
• May be required to perform any other duties in HR within his competency.