Website South African Revenue Service (SARS)
The South African Revenue Service is the revenue service of the South African government.
Job Purpose
- To lead and manage an audit team to ensure effectiveness of audit operations across multiple tax types.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor’s degree/ Advanced Diploma (NQF7) in Accounting/ Taxation/ Audit qualification with 5 – 7 years’ experience in an Audit environment, of which 1 year at a supervisory level.
ALTERNATE:
- A Senior Certificate (NQF4) with 10 years’ related Audit experience, of which 1 year at a supervisory level.
Minimum Functional Requirements
- Knowledge and experience in at least 2 Tax types.
- Applicable to a specific Audit environment e.g. Tax, Customs or Excise business environments.
Job Outputs:
- Ensure compliance to applicable legislation and all standard operating procedures and policies applicable to business unit.
- Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence
- Guide and manage to resolve complex cases and make recommendations for further actions, when required.
- Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
- Ensure procedures, policies and mandates are clearly understood and complied with.
- Ensure development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
- Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of the change.
- Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
- Link and communicate unit’s objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
- Manage a work function or unit by focusing on the delivery achievement of set objectives within specified time frames, costs and standards.
- Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
- Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
- Apply the necessary discretion and judgement in making decisions and overcoming obstacles to attain set goals and objectives for area of accountability.
- Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
Process
- Manage a team performing efficient audits and assessments of risk basis for all tax types.
Governance
- Implement and use governance and compliance procedures and processes effectively to identify and manage risks and expose previously unknown liabilities.
- Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
- Understand and implement governance control processes and role segregation requirements in area of accountability.
People
- Drive own performance and development in order to achieve and improve on work outputs in line with required response times, quality and service delivery standards.
- Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
- Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.
- Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
- Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
- Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
Finance
- Ensure the recording and safe keeping of all functional assets in accordance with set policy and process.
- Ensure teams adherence to specified policies, standards and procedures to prevent and reduce wastage on financial resources and escalate associated risk.
- Draw up a budget aligned to operational delivery plans, monitor and report on variances.
- Implement, manage ad report on cost improvement objectives and communicate or escalate any shortfalls.
Client
- Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
- Manage interdependencies to ensure input and output flow between all teams and divisions and external stakeholders.
- Provide technical support to staff in the execution of their tasks.
- Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Accountability
- Adaptability
- Attention to Detail
- Fairness and Transparency
- Honesty and Integrity
- Problem Solving Analysis
- Respect
- Displays commitment to organisational values and personal trust
- Ability to translate strategy into execution
- Concern for impact of worn behaviour on others
- Develops teams and nurtures interdependencies
- Inspires others to positive action
- Nurtures Future Talent
- Stewardship and Service Orientation
- Strong Results Orientation
- Values and Manages Diversity
Technical competencies
- Business Acumen
- Decisiveness
- Business Communication
- Functional Policies and Procedures
- Managerial Budgeting
- Operational Audit
- Planning and Organising
- Problem Analysis and Judgement
- Reporting
- SARS Systems Products
- Tax Compliance Auditing
- Tax Knowledge