Job Purpose

• To effectively operate and analyse the bulk water supply system through the evaluation of the general operations referring to information logged on the monitoring telemetry / SCADA system.

Key Responsibility Areas

• Monitors / oversees the general operations of the water supply system of the eThekwini region.
• Captures recordings of field work on to the Water Faults man Control Program.
• Provides technical support and input regarding the information on reticulation details.
• Ensures that all jobs, faults are captured, completed and closed out accordingly.
• Ensures that the operating systems and equipment in the centre are operative at all times and request remedial work when necessary.
• Attends to queries, complaints and/or deviations from standards in the operational application and service level.
• Attends to processes / applications to support the operation of Control Centre.
• Performs specific administrative tasks / activities associated with updating and reporting information.

Competencies

• Managing work.
• Problem solving.
• Planning and organising.
• Quality orientation.
• Workplace safety.
• Discipline specific skills.
• Service delivery orientation.
• Customer orientation and customer focus.
• Action orientation.
• Resilience.
• Accountability and ethical conduct.
• Learning orientation.

Essential Requirements

• Trade Tested Artisan (Plumber).
• Valid motor vehicle driving license
• 4 years relevant post apprenticeship experience.
• Computer Literacy.

Preferred Requirements

• 5 years relevant post apprenticeship experience.